FAQ

If these don’t answer your questions, feel free to ask!

Q. How easy is it to changeFinancial Advisers and why should I change?

If you are getting the right level of service and trustyour existing adviser, we would say you should stick with them. However, if yourexisting firm doesn’t offer the service you want and you feel that we do, thenchanging to us is very easy. You simply appoint us as your advisers by reading,understanding and signing our Terms of Engagement and sign any letters ofauthority to allow us to obtain information on any existing plans you mighthave in place.

Q. You seem tooffer a lot, are you expensive?

No! We offer very fair and competitive advice charges.We’re not always going to be the cheapest, but we offer excellent value forwhat we provide and our clients tell us this is more important than ‘cheap’. Weset our charges at a level which allows us to offer you the high level ofservice, access and professionalism you rightly deserve. Most importantly wenever undertake work without agreeing the advice charge in advance and willexplain to you how this can most efficiently funded, either through yourfinancial plans or directly as a fixed fee.

Q. I have justhad my financial review, so there is no need to seek advice for some time isthere?

We can’t over emphasise the importance of regularfinancial planning and on-going monitoring. We want to help you through changesin your circumstances and changes in taxation and legislation that might impacton your planning needs. Keeping in touch with us is important and we alwaysenjoy hearing from and meeting with our clients – it is by far the mostenjoyable part of what we do.

Q. Will you comeand visit us for an initial consultation?

Yes. It often helps to see you in your own home as welearn more about the people we are advising. We are always happy to invest ourtime in showing you what we can do and will typically visit our potentialclients in their home or place of work for their complementary initialconsultation. Of course, if you prefer to visit us, then that is fine too.

Q. I see you area Chartered Financial Planning Practice, what does that mean?

The financial planning market is more challenging than ever. From theimpact of significant changes to the financial services landscape and theeffects of the economic downturn to the far-reaching changes announced in theBudget, the industry has had to raise its game.

Corporate Chartered Financial Planner status is still uncommon withfewer than 300 firms* being awarded this status. It allows us to demonstrateour professional commitment to raising standards of knowledge, capability andethical practice.

*source: CII websiteAugust 2011